Problem Solving & Decision Making


  • 1 Day

Target Population

Any person needing to improve their diagnostic and process related skills associated with problem solving and decision making.


Practical case studies are used. Delegates use newly acquired skills and tools to solve real life problems.

Main Content Areas

  • De Bono’s 6 thinking hats
  • SWOT Analysis
  • Force Field Analysis
  • Stakeholder analysis
  • Relationship and Process Analysis
  • Cause Analysis
  • Fundamentals of Decision Making


  • In House Certificate