Negotiation Skills


  • 1 Day

Target Population

  • Any person involved in any form of negotiation


Use is made of case studies and self evaluation questionnaires. An extremely good introduction to the world of negotiations.

Main Content Areas

  • Understanding the art of negotiation
  • The golden rule of negotiation
  • The three fundamental questions in any negotiation
  • The art of discovery
    • – The elusive win-win
    • – Position versus interest negotiation
  • Behaviours of successful negotiators
  • Negotiation styles
  • The role of risk and fall back positions
  • Common tactics and their counter measures
  • Negotiation and ethics
  • Negotiating for the unnatural negotiator


  • In House Certificate