Negotiation Skills
(Non-Accredited)

Target Population

• Any person involved in any form of negotiation

Comment

Use is made of case studies and self evaluation questionnaires. An extremely good introduction to the world of negotiations.

Main Content Areas

• Understanding the art of negotiation
• The golden rule of negotiation
• The three fundamental questions in any negotiation
• The art of discovery
  • – The elusive win-win
  • – Position versus interest negotiation
• Behaviours of successful negotiators
• Negotiation styles
• The role of risk and fall back positions
• Common tactics and their counter measures
• Negotiation and ethics
• Negotiating for the unnatural negotiator

Outcome

• In House Certificate