Fundamentals of Business Management


  • 2 Days

Target Population

  • Heads of departments
  • Managers
  • Co-ordinators
  • Senior supervisors


A very comprehensive programme that covers the context, role and required skill set of the modern global manager. The programme analyses personal strengths and weaknesses and affords delegates an opportunity to identify and fomulate personal improvement and development plans. Use is made of powerful business simulations and case studies A practical, as opposed to a theoretical, approach is adopted.

Main Content Areas

  • The role and purpose of operational management Benchmarking and best practice
  • Understanding the global work context and its implications for managers
  • The new psychological contract of employment
  • Challenges facing new business leaders
  • An overview of required management competencies
  • Managing, technical and operating work
  • Managerial style
  • Effective delegation
  • Motivation
  • Planning, tracking and controlling performace:
    • Levels of planning
    • Structure and strategy design
    • Allocation of resources
    • Structure and strategy design
    • Allocation of resources
    • Situational leadership
  • Key success principles
  • Problem solving and decision making tools
  • and techniques
  • Assertiveness
  • Managing relationships:
    • Models of success
    • Managerial values
    • Conflict resolution
    • Interpersonal styles
    • Ensuring effectjye teamwork


  • In House Certificate